Benjamin is an experience product manager who took a scenic route to his career—from computer science student to art school graduate to IT professional to MBA. This unique path has given him a versatile skillset that spans technical development, creative design, and business strategy. Over the past decade, he’s built expertise across fintech, healthcare cybersecurity, and consumer sectors, developing a knack for translating between engineers, designers, and business stakeholders.
Strategic Leadership
Benjamin thrives when guiding cross-functional teams through product development challenges. He has a talent for aligning diverse perspectives toward common goals, whether leading strategic initiatives for AI-driven customer platforms or navigating complex digital transformation projects. His collaborative leadership style helps teams move efficiently from concept to launch, even when facing tight deadlines or technical constraints.
Design Thinking Expertise
With a BFA in Design and Technology from Parsons School of Design, enhanced by formal training from Stanford’s Design Lab and years of practical application, Benjamin brings a human-centered approach to problem-solving. He regularly leads journey mapping workshops and design thinking sessions that turn ambiguous challenges into concrete product opportunities. His ability to synthesize user needs, technological capabilities, and business requirements has consistently delivered solutions that actually work for their intended audiences.
Product Ideation & Innovation
Benjamin has a particular talent for envisioning how emerging technologies can solve practical problems. His recent work pioneering LLM implementations for document analysis and developing AI-enhanced analytics tools showcases his forward-thinking approach. He’s especially passionate about responsible AI integration—exploring how these powerful tools can be thoughtfully incorporated into our lives without “breaking everything.”
The Personal Side
Currently residing in suburban Atlanta with kids, dogs, and a few surprisingly resilient houseplants, Benjamin balances his professional pursuits with ongoing education in AI/ML. His combination of technical knowledge, design thinking, and business acumen makes him particularly effective at shepherding products from concept to launch—while attempting to stay one step ahead of next week’s AI developments.
Contact: Benjamin at lukens.info | LinkedIn Profile